Virtual Appointments for Addiction Treatment
Recovery Doesn't Have to Mean Driving Across the County.
Get expert MAT, Suboxone, and counseling care from your couch, your car, or your kitchen table. Same providers. Same compassion. Just delivered through your screen. Available across Tennessee & Virginia • Most insurance accepted • Same-day appointments often available
Telehealth Isn’t Plan B. For Many Patients, It’s the Better Option.
For some people, virtual care is the only way recovery is actually possible. No transportation. No sitter. No taking the morning off. No sitting in a waiting room. Just expert addiction care, on your schedule, in your space.
Virtual care fits if you
Work full-time and can't take half-days off for appointments
Live in a rural area far from our clinics
Don't have reliable transportation
Are a caretaker or stay-at-home parent
Have anxiety about waiting rooms or being seen at a clinic
Have health issues that make leaving home difficult
Are recovering and want to maintain consistency while traveling
The Same Expert Care — Through Your Screen
Most of what we offer in person is also available virtually. Some appointments may require an initial in-person visit, depending on your treatment plan and state regulations. We’ll walk you through what’s required during your first call.
Medication-Assisted Treatment (MAT)
Suboxone and other FDA-approved medications, prescribed and monitored by your provider, without the in-person trip.
Individual Counseling
One-on-one therapy sessions with licensed counselors who specialize in addiction recovery.
Group Therapy
Connect with peers walking the same road. Same group dynamic, just from your living room.
Family Support Group
Our free Thursday night family support meeting is already virtual — join from anywhere.
How Virtual Appointments Work
No app downloads. No technical headaches. Just a link in your email.
Step 1 — Reach Out
Call us or fill out the form below. We’ll match you with the right provider and schedule your first appointment.
Step 2 — Get Your Link
We email you a secure video link before each session — no app to download, no account to create.
Step 3 — Click & Connect
Click the link a few minutes before your appointment. You’ll meet your provider face-to-face on your phone, tablet, or computer.
Step 4 — Start Recovering
Continue with regular sessions, medication management, and ongoing support — all from wherever life takes you.
Common Questions About Virtual Care
Is virtual care as effective as in-person?
For most addiction treatment, yes. Studies show telehealth MAT has comparable outcomes to in-person care for many patients. Your provider will tell you honestly if your situation is better served in person.
Will my insurance cover telehealth visits?
In most cases, yes. Medicare, Medicaid, TennCare, and most commercial plans cover telehealth at the same rates as in-person visits. We’ll verify your benefits before your first appointment.
Can I get Suboxone through a virtual appointment?
Yes. We can prescribe and manage MAT (including Suboxone) through telehealth in most situations. State and federal regulations may require occasional in-person visits — we’ll explain what applies to you upfront.
What if I live outside Tennessee or Virginia?
Our providers are licensed in TN and VA, so we can only treat patients located in those states during your appointment. If you live elsewhere, we can help you find a trusted provider in your area.
What if my technology fails during a session?
It happens, and it’s no problem. If you get disconnected, your provider will call you on the phone to continue or reschedule. You’ll never be charged for a session that gets cut short by tech issues.
Do I need to be on video, or can I just do audio?
Video is preferred — it helps your provider read body language and connect more fully. But if video isn’t possible (poor signal, limited data), audio-only appointments may be available depending on your treatment type.
Is virtual care private and HIPAA-compliant?
Yes. We use a HIPAA-compliant video platform that encrypts all sessions. Your conversations stay just as confidential as they would in our office.
What Virtual Patients Say
“I’m a single mom and I work two jobs. There was no way I could keep up with appointments at a clinic. Doing this from my phone on my lunch break has saved my recovery — and probably my job.”
“Emmaus Medical and Recovery gave me a way to get help without putting my life on hold. The virtual program was easy to access, and the support I received was both professional and genuinely caring. It made a real difference in my recovery.”
“Emmaus Medical and Recovery’s virtual addiction program made getting help simple and accessible when I needed it most. From the very beginning, their team was compassionate, professional, and truly understanding.
The convenience of virtual care allowed me to stay consistent with treatment while balancing my daily life. Even through a screen, the support felt personal and genuine. I gained the tools and confidence I needed to move forward in my recovery.
I highly recommend Emmaus to anyone looking for flexible, effective, and caring addiction support.”
What You’ll Need for Virtual Appointments
📱 A device with a camera — phone, tablet, or computer 📶 A reliable internet connection 🔇 A private, quiet space
That’s it. We’ll handle everything else.
⚠️ For Crisis Support If you or a loved one is in immediate danger, please call 988 (Suicide & Crisis Lifeline) or 911.
🕐 Office Hours Monday–Friday, 10 Am- 4 Pm
📞 Need to Talk Right Now? Call 423-202-3008
✓ HIPAA-Compliant — secure video platform
✓ Most Insurance Accepted — including Medicare, Medicaid, TennCare
✓ Same-Day Appointments Often Available
✓ Real People — never an automated menu
You Don’t Have to Be a Patient to Get Support.
If your loved one is struggling with addiction and you’re not sure where to turn, our free weekly family support group on Zoom is open to anyone. No registration. No pressure.
📅 Every Thursday at 7:00 PM EST Meeting ID: 973 187 3819 Passcode: 526THF
Most Insurance Plans Welcome
We accept Medicare, Medicaid, TennCare, BlueCross BlueShield, and most major commercial plans. If your insurance isn’t covered, we’ll work with you on affordable alternatives.
Recovery Is Possible — Even From Your Living Room.
Whatever’s been keeping you from reaching out — distance, time, work, fear — virtual care can help remove the barrier. Take five minutes today and book your first appointment. We’ll handle the rest.